Our Mission

At NewLink Wales we are committed to building resilient communities and enabling people to thrive as healthy individuals. Through support and training we will empower people in need to reach their full potential, achieve life goals and move on from behaviours that put health at risk, such as substance misuse. Our commitment to wellbeing means that we will help people to make positive connections, engage in meaningful activity, invest in health, and challenge the things that are holding them back.


NewLink Wales was established to:

  • Advance the education of the public in the causes and effects of substance misuse.
  • Help in the prevention and minimise the risks of substance misuse.
  • Relieve the harm, adverse health and living conditions of those affected by substance misuse through the provision of services to professionals, volunteers and statutory agencies working in the field of substance misuse.
  • To promote equality in access of services and treatment.
  • These objectives are achieved through the medium of training, volunteer recruitment and placement, programmes for service users, and ex-users, and an unparalleled Black & Minority Ethnic community engagement service.

Values

  • Wellbeing - Let's thrive together! We live wellbeing, we promote wellbeing!
  • Drive - Driven by our passion, our enthusiasm and the people we support
  • Courage - Fearlessly challenging, pioneering, exceeding expectations and making a difference
  • Dedication - Dedicated to embracing individuality, to creating opportunities, to changing lives, to each other as a team
  • Hope & Optimism - Things can change, anyone can make it, nobody is written off
  • Smile - We will have a great time and show others ot do the same

Commitments

  • To provide a professional, quality service to those who access our services at all times.
  • To base our service delivery on identified needs.
  • To work in partnership with service providers.
  • To ensure the highest quality service by constantly examining and evaluating our service.
  • To uphold respect and confidentiality in all aspects of our work.
  • To bridge the gap between communities and front-line service providers.
  • To communicate in languages appropriate to the communities we serve.
  • To always embed our values in our practice.