Terms and Conditions for Booking Training

All bookings with NewLink Wales are subject to the following terms and conditions.

To ensure that all participants get the maximum benefit from training courses run by NewLink Wales, we recommended that applicants make sure that they can identify with the course target group and that the content matches their own training needs. If you would like more information about any course before booking, please contact Charlotte Hopkins our Training Operations Manager, who will be happy to answer your questions.

Once we receive your booking form you will be sent confirmation of your place and the course joining details, directions etc.

You will then be invoiced for the course fee which will include any relevant discounts.

Unless we notify you differently, all training will be held at the NewLink Wales offices in Cardiff. A buffet lunch is included in the training fee. Vegetarians are catered for routinely, and if you have any other dietary requirements please note it on the booking form or contact us before the course date.

Cancellation Policy

Please note that all cancellations must be made in writing.

When a booking is cancelled 28 days before the course a full refund will be given.

When a booking is cancelled 14 days before the course then 50% of the course fee will be refunded.

When a cancellation is made less than 14 days before the course, there won't be a refund. However you can transfer your place to a colleague from your organisation.