NewLink Wales

NewLink Wales

Substance Misuse Volunteering & Training

Training Course

Engaging Service Users

Date:

26th October 2010

Target Group:

Level 3

National Occupational Standards:

AA2, AA4, BA2, BA3

Course Specification/Contents:

The course will aim to raise awareness and understanding of User Involvement within services.

By the end of the course participants will be able to:

1. Describe the concepts of user involvement and advocacy
2. Deploy a range of strategies to meet the challenges of developing a local user involvement and advocacy strategy
3. Appraise best practice in involving users and carers in planning and decision making processes
4. Ensure that clients and carers have access to appropriate advocacy services
5. Consider how users and carers are most effectively involved in the development of annual drug treatment plans, establishment of priorities and monitoring of performance

Trainers:

Danny Morris and Jaye Foster

Danny Morris has 20 years experience in the drugs field, including detached community work, outreach, HIV treatment and drug treatment. He has worked in the statutory and non-statutory sectors as both a practitioner and a manager. He has also worked as a commissioner in the drugs and HIV field. Danny is currently the Development Manager for an NHS drug treatment service (DASH, Herefordshire PCT).

Jaye Foster has worked within the drugs field for the last decade developing innovative ways of working with drug users. He has developed and supported drug user groups across the country and has completed research on the utilisation of user involvement as a social intervention with drug users. Jaye is currently a commissioner with a London DAAT commissioning drug and alcohol services. He currently sits on the NTA services user co-ordinator forum. He is committed to the development of progressive, evidence based services.

Cost:
     
Voluntary organisations £135  
Statutory organisations £145  

A 10% discount will be given on bookings when a completed booking form is received six weeks before the course date. Unfortunately we cannot offer the usual 5% discount to members on top of this.

Terms & conditions

Book this course

Full course calendar